myblueboard Support¶
Guides for setting up and running your program in myblueboard.
What's new¶
Recent improvements and new guides. This list is updated as myblueboard changes.
| What's new | What it means for you | Released |
|---|---|---|
| Let families apply their own credits to a fee | Parents and students can put their available credits toward one of their fees from myAccount — instantly, or only after you approve it from the email. Set which fees have to be paid first. | September 2026 |
| Find everything saved when a year closes | Directors can preview and download the accounts, fees, payments, credits, orders and final statements myblueboard backs up during the End-of-Year process. | September 2026 |
| See student codes in the Advanced Filter View | The students list now shows each student's 4-digit code, so you can look one up or export a list of them without opening each student in turn. | August 2026 |
| Reset a user's password | Give a student, parent, or director a temporary password. They must choose a new password the next time they sign in on the website or mobile app. | August 2026 |
| Find statements from past school years | Directors can find saved statements for current students and graduates. Parents and students can view their own past statements. | August 2026 |
| Import and export accounts in bulk | Add or update many students, parents, directors, or members from a spreadsheet instead of entering people one at a time. | July 2026 |
| Choose what shoppers enter at checkout | Ask for names, messages, files, school details, and other information in the way that works for each product. | July 2026 |
| Complete a $0 myShop purchase | A shopper can finish an order with no payment information when the total is $0, including after a promo code is applied. | August 2026 |
| Offer myShop promo codes | Create discounts for selected products or categories, set when they work, and see how often they are used. | July 2026 |
| See your myShop sales at a glance | See what sold, track order progress, record expenses, and download sales reports for your sale or season. | February 2026 |
| Run ticketed events with myTickets | Create events and ticket types, sell the tickets through myShop, publish a digital program, and scan tickets at the door. | August 2026 |
| Sell myTickets events through myShop | Link ticket types to myShop products so event details and ticket sale dates stay in sync. | June 2026 |
| Chat with your program in myblueboard | Send messages, share files, see who has read them, and keep conversations in one place. | March 2026 |
Getting started¶
Setting up, adding people, and controlling who can see what.
- Account types and access — the answer to most "why can't they see this?" questions
- Granting access
- Importing accounts
myFiles¶
- Sharing files with your program — folders, uploads, and who can see what
Messaging¶
Reaching families by email and chat.
Financials¶
Charging families, taking payments, and tracking what's owed.
- Creating fees · Assigning fees
- Statements and invoices · Taking payments · Account credits
- Fees Dashboard · Audit trail
End of Year¶
What myblueboard saves when a school year closes, and where to find it afterwards.
- End of Year overview · Using the reports page
- Account Data · Fee Assignments · Invoices
- Credits · Credits Used · myShop Orders
- Final account statements · Fees summary spreadsheet
myShop¶
Your organization's online storefront — spirit wear, fundraisers, event tickets and in-person sales.
myTickets¶
Ticketed events — concerts, games and shows — from setup through the door.
- Creating an event · Ticket types and pricing
- Selling tickets through myShop
- Scanning tickets at the door · Digital programs
myForms¶
Volunteer signups, permission slips, registrations and surveys.
For parents and students¶
- Creating your account · Getting the mobile app
- Connecting to your student · Managing your account
- Your current statement and paying fees
- Buying from your school's store · Viewing past statements
Can't find what you need?¶
Contact myblueboard support and we'll help — and we'll add the answer here.